Westpac Manukau City

Brief
Design the fitout for a newly located Westpac branch at Westfield Manukau City that incorporates the banking retailer’s unique modular design.

Christmas comes early for Manukau Westpac customers
We have been working with Westpac as the banking giant’s lead design consultant since 2006. Today, we have a close, trusting partnership that’s helped Westpac hone a methodology that delivers for their customers and communities throughout the country. Every piece of our partnership revolves around ensuring Westpac’s brand and values shine through in their branch designs and customer experience.

Our role includes overseeing the design, delivery, and roll-out of their national retail and property network, to transforming old-school branches into technology-enabled sustainable hubs, to working alongside the team on consents, procurement, and on-site project management. We are constantly working to refine Westpac’s presence in the market and demonstrate their ability to go above and beyond for their customers.

The latest Westpac outlet opened just before Christmas at the newly relocated branch at Westfield Manukau City. The modular style design includes several additional features for staff safety.

Demonstrating Westpac’s commitment to excellent customer service and customer experiences, the floorplan facilitates smooth and easy staff-customer interaction and ensures Westpac’s clients can make the most of every visit, no matter the length.