Insights

After more than 30 years working in construction and architecture in New Zealand, I have seen bank branches judged too quickly as a legacy cost. The real issue is sharper: as digital banking becomes easier to copy, physical networks must earn their place through…

In branch programmes, the most expensive decisions are often made before anyone sees a tender price. I have seen how small assumptions in planning, specification and delivery can compound into rework, delays and long-term maintenance cost. This article looks at why…

In branch network programmes, the biggest procurement risk is not choosing a poor designer. It is choosing a firm that can design one beautiful flagship but cannot deliver repeatable, compliant, cost-controlled outcomes across a full network. This article looks at the…

Retail bank branch projects rarely fail because people are not working hard enough. They fail because accountability is split across too many handovers, contracts and decision points. This article explores what changes when design, delivery, cost control and technical…

Opening day is only the visible milestone in a branch programme. The real test comes in years two, five and ten, when maintenance, replacement parts and operational consistency start to shape the return on investment. This article looks at why standardisation matters…

Here is why the ‘patch and repair’ strategy is now the fastest route to asset value destruction.

Too many necessary projects stall at the AGM, not from lack of funds, but from fear of the unknown.

I’ve seen too many Body Corporates rush into pricing before understanding the problem.

Here is my roadmap for navigating the ‘discovery gap’ and protecting your community during delivery.